Help Assist

Learn why the system might cancel your withdrawal or how to stop a request you made by mistake.

Cancelled Withdrawal

Steps to take if your approved withdrawal has not appeared in your bank account after the standard timeframe.

Withdrawal Not Received

Learn the steps to request a payout, understand fee structures, and view available payment methods.

Withdrawal Guidance

Understand how long withdrawals take to process and why a request might still be pending.

Pending Withdrawal

Help with withdrawals, pending or cancelled requests and withdrawal issues

Withdrawals

<a href="https://www.play-wise.com/yuugado/" target="_blank" rel="nofollow noopener noreferrer">Gambling can be addictive, please play responsibly. Learn more here</a>

If you’re experiencing difficulties with your gambling, help is available. Explore the organisations below for support:

<a href="https://gamblingtherapy.org/" target="_blank" rel="nofollow noopener noreferrer">Gordon Moody</a>

<a href="https://www.gamcare.org.uk/" target="_blank" rel="nofollow noopener noreferrer">GameCare</a>

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